Terms of service

# TERMS OF SERVICE

Last updated: September 17, 2026

## 1. Overview

Welcome to SeaLamp.

These Terms of Service ("Terms") govern your access to and use of the SeaLamp website, online store, products and services (collectively, the "Services").

"SeaLamp", "we", "us" and "our" refer to the business operating the SeaLamp store.

Our store is powered by Shopify, which provides the technology and infrastructure used to operate our online store.

By accessing or using our Services, you agree to these Terms and our Privacy Policy.

If you do not agree with these Terms, please do not use our Services.

These Terms are subject to any mandatory consumer rights that apply to you under the laws of your country or region.

## 2. Eligibility

You must be legally capable of entering into a binding contract under the laws applicable to you in order to purchase products through our Services.

By placing an order, you confirm that the information you provide is accurate and complete.

If you create an account, you are responsible for maintaining the confidentiality of your account information and for activity carried out through your account.

## 3. Products

We make reasonable efforts to ensure that product descriptions, images and specifications displayed on our website are accurate.

However, colors and product appearance may vary depending on your device, screen settings and other technical factors.

We reserve the right to update product descriptions, specifications and availability from time to time.

Nothing in these Terms limits any statutory rights you may have regarding the conformity, quality or safety of products.

## 4. Orders

When you place an order through our website, you are submitting an offer to purchase the selected products.

After you place an order, you will receive an order confirmation acknowledging receipt of your order.

An order may be cancelled or declined in limited circumstances, such as where a product is unavailable, there is an obvious pricing or product description error, payment cannot be processed, or we reasonably suspect fraudulent or unauthorized activity.

If we cancel an order after payment has been made, we will refund the amount paid for the cancelled order.

Nothing in this section affects any statutory rights you may have as a consumer.

## 5. Prices and Payment

Prices displayed on our website are stated in the currency shown at checkout.

Prices include applicable taxes where required by law.

Any additional delivery charges, customs duties, import taxes or other mandatory charges that may apply will be disclosed before you complete your purchase where applicable.

We may change prices, promotions or discounts at any time. However, the price applicable to your order will be the price displayed at the time you place your order, subject to obvious pricing errors.

You are responsible for providing accurate billing and payment information.

Payment processing may be handled by third-party payment providers. We do not store complete payment card details unless expressly stated.

## 6. Shipping and Delivery

We ship orders to the destinations available at checkout.

Estimated delivery times are provided for guidance only and may vary depending on destination, carrier, customs procedures and other circumstances.

We are not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, customs delays, natural disasters or other events beyond our reasonable control.

If an order is delayed, lost or damaged during delivery, please contact us at:

sealamphelp@gmail.com

We will work with the relevant carrier and take any steps required under applicable consumer law.

Nothing in these Terms limits any statutory rights you may have regarding delivery, non-delivery or damaged goods.

## 7. Returns, Refunds and Legal Guarantees

Returns and refunds are governed by our Returns & Refund Policy.

Nothing in these Terms limits or excludes any mandatory consumer rights, including statutory rights of withdrawal, legal guarantees or remedies for defective or non-conforming products.

For customers in the European Union, statutory consumer rights include the applicable right of withdrawal for distance purchases and the legal guarantee of conformity.

For customers in other countries, any mandatory consumer protection rights applicable in their jurisdiction remain unaffected.

Please see our Returns & Refund Policy for further information.

## 8. Intellectual Property

All content made available through our Services, including our trademarks, logos, text, photographs, graphics, videos, product designs, layouts and other materials, is owned by SeaLamp or its licensors and is protected by applicable intellectual property laws.

You may use our website for personal and non-commercial purposes.

You may not reproduce, copy, distribute, modify, publish, sell, license or commercially exploit our content without our prior written permission, except where permitted by applicable law.

The SeaLamp name, logo and other brand elements may not be used without our prior written permission.

## 9. Third-Party Services and Links

Our Services may contain links to or integrations with third-party websites, applications or services.

We are not responsible for the content, security, availability or privacy practices of third-party services that we do not control.

Your use of third-party services may be subject to their own terms and privacy policies.

## 10. Shopify

Our online store is powered by Shopify.

However, purchases made through our store are transactions between you and SeaLamp.

Shopify provides the technology that allows us to operate our online store but is not the seller of the products offered through our store.

Information relating to the processing of personal information by Shopify is described in our Privacy Policy and Shopify's applicable privacy documentation.

## 11. Reviews and Feedback

If you voluntarily submit reviews, comments, photographs, suggestions or other content to us ("Feedback"), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display and distribute that Feedback in connection with our business and Services.

You represent that you have the necessary rights to submit the Feedback and that it does not infringe the rights of any third party.

We may remove Feedback that violates applicable law, these Terms, intellectual property rights or other legitimate rules governing our Services.

We do not require customers to provide positive reviews and we do not guarantee that submitted reviews will be published.

## 12. Errors and Corrections

We make reasonable efforts to ensure that information on our website is accurate.

However, errors or omissions may occasionally occur, including in product descriptions, prices, promotions, availability or shipping information.

Where permitted by law, we reserve the right to correct such errors.

If an obvious pricing or product information error materially affects an order, we may contact you to confirm whether you wish to proceed at the correct price or cancel the order and receive a refund.

Nothing in this section limits your statutory consumer rights.

## 13. Prohibited Uses

You may use our Services only for lawful purposes.

You must not:

- Violate applicable laws or regulations.
- Attempt to gain unauthorized access to our systems.
- Introduce viruses, malware or other harmful code.
- Interfere with the operation or security of our website.
- Scrape, copy or systematically collect content from our website without permission.
- Use our Services for fraudulent or deceptive purposes.
- Infringe the intellectual property or other rights of SeaLamp or third parties.
- Use our Services to distribute spam, phishing attempts or other malicious communications.
- Impersonate another person or entity.

We may restrict or suspend access to our Services where reasonably necessary to protect our website, customers, business or third parties.

## 14. Account Suspension and Termination

Where you have an account, we may suspend or terminate access if there is a material violation of these Terms, fraudulent activity, misuse of the Services or other legitimate reason.

Any termination will not affect rights or obligations that arose before termination.

Statutory consumer rights and any other provisions that are intended to survive termination will remain unaffected.

## 15. Disclaimer

To the fullest extent permitted by applicable law, our website and Services are provided on an "as available" basis.

We do not guarantee that the website will always be uninterrupted, secure or error-free.

However, nothing in these Terms excludes or limits any statutory rights, guarantees, warranties or remedies that cannot lawfully be excluded or limited under applicable law.

## 16. Limitation of Liability

To the fullest extent permitted by applicable law, SeaLamp will not be liable for indirect or consequential losses arising from the use of our website or Services.

This limitation does not apply where liability cannot legally be excluded or limited, including liability arising from mandatory consumer protection laws, product liability rules, fraud, intentional misconduct or other liability that cannot legally be excluded or limited.

Nothing in these Terms affects your statutory rights as a consumer.

## 17. Events Outside Our Reasonable Control

We will not be responsible for failure or delay in performing our obligations where the failure or delay results from circumstances outside our reasonable control.

Such circumstances may include natural disasters, war, civil unrest, strikes, widespread technical failures, carrier disruptions, government restrictions, customs delays or other events beyond our reasonable control.

Where required by applicable law, this section does not affect your rights to cancel an order or receive an appropriate remedy.

## 18. Governing Law and Disputes

These Terms are governed by the laws applicable to SeaLamp, without prejudice to any mandatory consumer protection laws that apply in your country or region.

If you are a consumer, nothing in these Terms deprives you of any mandatory protections or rights available to you under the laws of your country of residence.

Any dispute will be subject to the jurisdiction of the courts that have jurisdiction under applicable law.

## 19. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will remain in effect.

## 20. Entire Agreement

These Terms, together with our Privacy Policy, Returns & Refund Policy and other policies referenced on our website, constitute the terms governing your use of our Services and purchases from SeaLamp.

If any provision conflicts with mandatory consumer protection law, the mandatory law will prevail.

## 21. Changes to These Terms

We may update these Terms from time to time to reflect changes to our Services, business or legal requirements.

When we make changes, we will update the "Last updated" date at the top of this page.

Where required by law, we will provide additional notice of material changes.

## 22. Contact Information

If you have any questions regarding these Terms, please contact us at:

sealamphelp@gmail.com

Business identification and contact information:

[LEGAL BUSINESS NAME]
[BUSINESS ADDRESS]
[BUSINESS PHONE NUMBER]
[BUSINESS REGISTRATION NUMBER, IF APPLICABLE]
[VAT NUMBER, IF APPLICABLE]